Whether you're at home or out and about, we've got you covered. Optus international SMS. User #52816 7179 posts. Forum Regular reference: whrl.pl/RbCWrz. They just couldn't explain them, which is very frustrating. No, the number the SMS was sent to was not listed on the bill. Are they unlimited as with SMS within Australia? posted 2008-Sep-5, 10:10 am AEST O.P. This is a problem as I require sms to logon to internet banking and other financial websites. Are they unlimited as with SMS within Australia? Step 3 of 17. WhatsApp is an internet-based messaging service so I don't believe that would have caused the charges. Partner June 2, 2011 April 5th, 2016 Internet Wireless Broadband. I was recently stung by a network issue where OPTUS SMS messages/texts were not being received on my TELSTRA Android phone. Unfortunately I have foound I am not able to get SMS messages sent from an international source. But as I travel for work a lot its stored in my phone as +6104XX XXX XXX so they charge it as international even thou both of you are in Australia. 1. By Zeumic, My I.T. I believe there have also been instances where the customer has been charged for activating a voice/messaging service like What's app or Viber. When we do make the change to "unlisted" it will not automatically be removed from a number directory such as the White Pages. I talked to optus and they waive $0.45 from last bill but i still have to pay GST for that. INTERNATIONAL SMS/MMS (To selected countries) INCLUDED HANDSET Handset repayments may also apply depending on the new phone you pick. Set up your mobile phone for MMS.Detailed instructions. Do I have to pay for it or is it free of charge? Pay Super SMS Code Problems - Every Single Month (Optus) Hi  I’m sorry to hear of your difficulties in getting the SMS Codes, the SMS messaging system generally doesn’t have issues with specific networks and should send the code through promptly. Now i have added a $10 international pack so that i can call overseas. I think this is a bit of privacy issue here.... By default the number isn't set to private. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Learn more. Slightly concerned my phone has been hacked/spoofed/scammed somehow!! By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. I spoke to customer service again and they also couldnt trace down that messsage being sent to this number. Before you start this troubleshooting guide you need to check one important thing: Can you send an SMS? Account number: I finally after 2 months trying got the supposed international SMS number out of them it was my mother in law an Australian number. Hey All, Jumped ship from Optus and signed up with with Telstra on an iPhone 5. The only problem with them creditting it without an explanation is that there's every chance it's going to happen this month so I'd keep pushing them if you have the time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tricky problem on receiving international SMS. Is this not the case for you? How can i send message when I dont even have a number? Network status updates help explain what's going on near you as we build or maintain our network. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. Whirlpool Forums Addict reference: whrl.pl/RbmHjW. When the problem is solved, you will most likely also be able to send and receive SMS. I can't send SMS from my mobile phone. User #132025 4664 posts. Didn't activate iMessage, Facetime, or Whatsapp, as they were already in use. If you were charged for international SMS, it should tell you which country the sms was sent to. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Tap Access point names (APN) . For a list of destinations see optus.com.au/zone1. MMS was unaffected. Plan Details. Your report was successfully submitted. 50 MBit/s werden als Minimum versprochen, bis zu 1 GBit/s sind möglich. By bill lists the calls made, but for SMS just a summary of how many during the billing period, which was 15 at 50 cents each. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. Hey guys, I'm on the Optus $59 extreme cap for the iPhone 4 and I'm a little confused about what is included and what is not in my cap plan with Optus. Subscription (30 Days) $ 35. I believe it sends 1 or 2 but definitely not 15 (unless something goes wrong possibly). Step 2 of 26. they send a message to a UK number to activate. INFORMATION ABOUT THE SERVICE How My Plan Plus works If you use more than 300 minutes during your billing month, we’ll automatically give you up to another 200 minutes for $10. Just tried on my daughters prepaid virgin phone and same problems, looks like there is a … I haven't sent international SMS myself so I'm not 100% sure, but I know for all SMS sent within Aus the number is shown on the bill. My bill definitely shows the domestic numbers I've SMS'd so I think you're only being sent a summary, not detailed bill. Customer service doesnt know anything and they keep insisted me that i sent a message to this number. posted 2007-Nov-28, 7:44 am AEST Part of the reason I … Love the phone but can't seem to send a text to my GF in the US. Type. MMS can contain media files such as pictures and sounds. If you're still wanting a hand, please send me a private message with the following info and we'll check it out on our end: Are you the primary account holder: Y/N - 584720 Unable to receive SMS/Phone calls from Optus after porting from Optus I’m able to call and SMS all phones and receive calls and SMS from everyone except Optus. After spending 3 hours being on hold and speaking to Telstra/ Boost customer service and tech support, I can safely say that they are one of the most incompetent support teams I have ever had to deal with. It's a simple change that we put through on our end. Are available by default provided you have activated International roaming. The telco issued a fault notice earlier today. If I do have to, what are the international call rates? from September 2008; to March 2009 ; last updated – posted 2009-Mar-21, 2:02 pm AEST posted 2009-Mar-21, 2:02 pm AEST User #246491 14 posts. Eveline. Does any of the above apply in your situation? You should still have access to the detailed bill via My Account if you have a log in or funnily enough, by contacting support. Problem; Failed to send all the text messages. The iPhone isn't new, but we recently changed our plan (still within Optus), so I'm not sure if that had something to do with it. Travel more, worry less. Listings must be supplied by the print closing date. Tap SIM . They receive it immediately and I get their response straight away. Yes No 2. 19 Jan  6:55 PM2018 001158672726268  $0.50, Hmm, it's a bit of a strange one. Der australische Anbieter Optus startet in ausgewählten australischen Städten einen mobilen Festnetz-Ersatz über 5G. ... International SMS Problems In response to V-man. As with Optus’ SIM-only plans, you’ll get unlimited standard national calls and SMS, along with unlimited standard international calls and SMS to 35 select countries. Hi V-man, I can appreciate the concerns about your messages not getting through to family overseas. I have a problem with my $29 Optus BYO plan. You will receive a usage alert at 50%, 85% and 100% of your included roaming data allowance by SMS or email. 4. Whenever iMessage or FaceTime are activated your iOS device sends a text overseas, usually to a UK number … Solved! Report a disk space problem to the sysadmin, with part of the df output, truncated to fit in a single SMS: df | optus-websms --truncate --message "Space low: " 0411111111 I am not sure whether it's optus system problem or i am just being unlucky to have this issue? NOTE: This is a known problem that TELSTRA are NOT publicising. If you already have an account please login on the left. i will have to see next month billing cycle whether i am getting charged this international sms again. I am with Optus. Alternatively, you can sign up for a free trial by clicking on the link below. 3. Home » Help » Internet Wireless Broadband » Optus PrePaid Sending Text Messages SMS Fix. When the problem is solved, you will most likely also be able to send and receive SMS. I can't send SMS from my mobile phone. Solution: Set up your mobile phone for MMS. If you can't send an SMS, you need to solve this problem. I only ever use Whatsapp for sending messages to overseas friends. Optus Email SMS allows businesses to send SMS from a desktop computer, email client or software application to mobile phones on all Australian networks. Ah, right. Optus International Roaming options help you stay connected and travel with confidence. I can't imagine what someone would gain by hacking your phone and sending int messages as the only winner here is Optus because they get the money so I don't think it's that but you never know. Great value rates for overseas calls. If you can't send and receive MMS, follow these instructions to solve the problem. This is ridiculous. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Yes No It's essentially saying this number belongs to the allocated pool of Optus mobile numbers. All of my SMS messages out to any carrier were working. I can also find my number in google under optus phone info. Plan Details Full Cost Breakdown Phones Available (9) Awards Share. I googled my number and it shows my number is one of Optus service directory etc.. it doesnt list who owns the number just this number is Optus network and it's in Australia. 2. Welcome to the Optus SMS Suite! everytime you turn them on, it will send an SMS. Anyway change it from +61 4XX XXX XXX to 04XX XXX XXX and the charges will go away :):). I checked with optus and they advised me i sent an international sms to this unknown number which i dont have it in my phone nor i dont see any record in my message inbox. Optus MMS. I have the same issue! I want to phone my friend's mobile in France for her birthday. Changing to Telstra as I am fed up with lack of service and awful reception from Optus. The change will reflect when the white pages make an update to their directory. Optus Prepaid Epic Data plans come with some international roaming included. They were unable to tell me the number, said they couldn't access it, and that it was just a private international number. International Roaming Inclusions: $59 and $79 Optus plans give you unlimited standard national and international talk, SMS (excludes MMS) and an included amount of data to use per month in Zone 1 destinations (subject to change). Optus PrePaid Sending Text Messages SMS Fix. Participant reference: whrl.pl/RcZP3T. I know there have been instances where by the customer receives an international SMS charge after switching their imessage on/off. Only services that re-contract or are new services can be activated onto this plan. I know we have much more important things to worry about at the moment, however, if it's a scam or there's a reasonable explanation, it might help the Optus community. Follow the URL below to send us a private message. It's important first to find out if you can send SMS. posted 2007-Nov-28, 7:44 am AEST ref: whrl.pl/RbmHjW. Possible cause 1: Your mobile phone hasn't been correctly set up for MMS. Tap the new message icon. I have a problem with Optus Thanks for submitting a report! And those in white don’t allow any international roaming with Optus. I'm having an interesting problem on receiving SMS from overseas on one SIM card. “We’ve identified a fault which means you might experience issues with SMS between Optus/Telstra at the moment,” the notice stated. What are you typing in Google search to get details of your phone number? Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. Have a question about your Optus Home Phone? I presume the SIM card in question was fine at the very beginning. If you don’t activate a Travel. Optus pre-paid mobile plans give international call rates but not SMS/MMs rates. oh i didnt know i can make my number private with optus. Learn more about roaming with Optus. I can't send SMS from my mobile phone. On recharges over $30, customers receive between $5 and $15 extras credit for use on international calls, messages, roaming, and selected premium SMS services. Kunden erhalten dazu einen 5G-Router. Not being particularly tech-savy, is there any way my phone could have sent these messages without them being recorded in the message app? This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. You can send MMS to one or more mobile phones and to email addresses. I've - … It's important to find out if you can make a call. The following table includes these two Optus phone plans in combination with the 64GB iPhone 11 as published on Canstar Blue’s database, listed in order of cost from lowest to highest. 0 Kudos Reply. Optus has today advised that they have upgraded their postpaid mobile plans for new customers signing up to the My Plan Plus 24 to include international calls, SMS and MMS. Using Optus global roaming for international voice. Optus opts for crowd-sourced mapping of service problems By Juha Saarinen on Aug 20, 2020 4:10PM Accepts problem reports from anywhere in the world. It also says I have sent 3 international SMS on the day I signed up, which I did not, so I already have $1.35 in excess charges. Using apps . English inventions and discoveries are objects, processes or techniques invented, innovated or discovered, partially or entirely, in England by a person from England (that is, someone born in England – including to non-English parents – or born abroad with at least one English parent and who had the majority of their education or career in England). Hi all, I ported my number from Optus to Telstra 31 days ago and have been unable to receive international SMS messages, specifically from Canada and the US. Archive View Return to standard view. It's important to find out if you can make a call. Im in Brisbane Sthside . For list of countries see optus.com.au/travel • You can activate the Optus Travel™ Pack on a day to day basis or Outgoing international message and refund back to me Telstra as i am not sure it. 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